Tuesday, April 05, 2011

My Rewards My Globe points Expiry

My Rewards My Globe points earned in 2010 can only be claimed until April 17! Unredeemed 2010 points will expire on April 18.

  1. What is "MY REWARDS.MY GLOBE."?
    Ang MY REWARDS.MY GLOBE. ay ang loyalty program ng Globe Telecom para sa mga Globe/Tattoo (mobile/broadband) loyal subscribers

    Sa program na ito, may points ka sa bawat reload at habang tumatagal ang gamit mo ng Globe/Tattoo - mas madaming points!
    Magagamit ang points na ito para mag-redeem ng Globe products at iba pang exciting items sa aming rewards catalogue.
    Maliban sa points na magagamit mo para mag-redeem ng rewards, may mga discounts at freebies para sa iyo from our partner stores. No reload/points needed.
  2. I didn't receive a MY REWARDS.MY GLOBE. welcome message but my friend did. Am I part of the program?
    Kapag kayo ay may active Globe/Tattoo SIM, kayo ay member ng MY REWARDS.MY GLOBE. To know more about the program, text REWARDS to 4438.
  3. I am a Globe subscriber but I am outside the Philippines, am I part of MY REWARDS.MY GLOBE.?
    Yes. Kapag kayo ay may active Globe/Tattoo SIM, kayo ay nananatiling member at makakaipon ng points sa bawat reload.
  4. I am a Globe subscriber but I am outside the Philippines, can I redeem/transfer my points?
    Pwedeng mag-redeem at mag-share ng points kapag nasa Pilipinas.
  5. On top of the points I earn every reload, what benefit do I get from My Rewards. My Globe.?
    May discounts at freebies sa aming mga partner stores with no reload/points requirement.
Click here for larger picture

  1. I don't want to receive notifications/text alerts from MY REWARDS.MY GLOBE. but I want to be part of the program. What will I do?
    Text STOP to 4438 for FREE.
  2. I opted-out of MY REWARDS.MY GLOBE. before. Can I join again?
    Yes. Simply text YES to 4438.
  3. Is it possible for me to set a password to secure my points?
    Yes. Pwede kang mag-nominate ng personal identification number (PIN) para ma-secure ang iyong MY REWARDS.MY GLOBE. points.

    Para ma-activate ang PIN, text PIN ON to 4438.
    You will be asked to key in your desired PIN by texting: PIN4-digit PINMIDDLE NAME to 4438.
  4. If I replace my SIM, will the points I have earned be retained?
    Kapag na-retain ninyo ang inyong number, automatic na matransfer ang points sa bagong SIM. Kapag nagpalit ng SIM at number ang points ay forfeited.
  5. What items can I redeem using my points?

  1. Can I transfer my points to another Globe/Tattoo subscriber? How do I do it?
    Yes. Simply text SHARE10 digit MOBILE NO.POINTS to 4438.

    Text SHARE10 digit MOBILE NO.POINTSPIN to 4438.
  2. I am a Globe/Tattoo subscriber, can I transfer points to a TM subscriber?
    Yes. Pwedeng mag-share ng points sa TM subscriber.
  3. What's the minimum/maximum points I can transfer?
    Walang minimum/maximum amount bawat transfer. Pwedeng mag-transfer ng points up to 5x per day. Php 1/transaction.
  4. How come I could not transfer points to another mobile number?
    Maaaring naabot mo na ang maximum number of transactions allowed for the day. Pwede kang muling mag-transfer ng points bukas.
  5. When will my points expire?
    Ang points ay mag-eexpire pagkalipas ng dalawang (2) taon. Makakatanggap ka ng text announcement 1 month before expiry.

  1. I don't have my mobile phone with me, can I still avail of the privileges from partner stores?
    Kailangan ipakita ang na-download na coupon para mapatunayan na kayo ay may Globe/Tattoo mobile number.
Reward Redemption
  1. How can I redeem my reward?
    Just text REDEEMItem Code to 4438.

    FOR SUBS WITH PIN: Text REDEEMItem CodePIN to 4438.
  2. When can I receive the reward I redeemed?

  1. Can I redeem my reward from any Globe store?
    Pwedeng mag-redeem only via text.

    To redeem text REDEEM ITEM CODE to 4438.
    FOR SUBS WITH PIN: Text REDEEMItem CodePIN to 4438.
    Para makakuha ng impormasyon kung paano mag-redeem ng rewards, text REDEEM to 4438.
  2. When can I redeem my rewards?
    Pwedeng mag-redeem anytime kapag naabot mo ang required points para sa reward na gusto mong makuha.
  3. Can I combine the points of my entire family to redeem a reward? How do I do that?
    Yes. Pwedeng mag-combine ng points. I-transfer lang ang lahat ng points sa isang Globe/Tattoo mobile number.

    Text SHARE10 digit MOBILE NO.POINTS to 4438.
  4. Can I redeem multiple rewards in one redemption transaction?
    Pwedeng mag-redeem ng madaming rewards. Isang item bawat redemption transaction.
  5. Can I buy points in order to redeem a bigger reward?
    Mag-reload lang at makakakuha ka ng mas madaming points.
  6. Can I request for my reward to be delivered to my office?
    Yes. Pwede ideliver ang lahat ng non-Globe products and services like gadgets and certificates sa address na gusto niyo. Ilagay lang ang iyong preferred delivery address kapag nag-register via text.
  7. Can I ask someone to receive my reward for me when it is delivered?
    Yes. Ang iyong authorized representative ay pwedeng tumanggap ng iyong reward. Ihanda lamang ang:

    • Authorization letter with your signature
    • Your valid ID (Driver's license, SSS ID, Company ID, Passport)
    • Authorized person's valid ID (Driver's license, SSS ID, Company ID, Passport)
  8. Can I cancel my redemption request?
    Hindi pwedeng i-cancel ang mga redemption requests. Patuloy lang mag-load para makakuha ng mas madaming points.
  9. The reward I received has a defect and I want to have it fixed. What will I do?
    Maaari mong tawagan ang manufacturer ng item para matugunan ang inyong pangangailangan.
  10. Can I convert my points to cash?
    Ang points ay pwedeng gamitin para makakuha ng mga rewards items. Maari din kayong mag-redeem ng Gift Certificates.

love, now and always, 

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